Who This Resource May Help

Medical Assistance Transportation Program MATP – Modivcare may help Philadelphia County residents who receive Medical Assistance and need transportation to Medicaid-covered healthcare. This program is for non-emergency medical transportation when the person does not have another suitable way to get to care.

This may be useful for rides to doctors, dentists, behavioral health providers, drug and alcohol treatment, hospitals, testing facilities, pharmacies, therapies, medical equipment suppliers, and other healthcare services covered by Medical Assistance.

What Caregivers Should Know Before Scheduling

Modivcare is the MATP provider for Philadelphia County. Some families may remember the company by its former name, LogistiCare.

In many Pennsylvania counties, MATP requires a standard application. According to Community Behavioral Health’s Philadelphia MATP information, Philadelphia residents do not need to complete an application for MATP services.

Modivcare must still confirm Medical Assistance eligibility and confirm that the trip is for a covered service.

This is shared, non-emergency medical transportation. It does not replace 911, an ambulance, or stretcher transport. Riders may travel with other passengers. Transportation is usually arranged in the least costly and most appropriate way based on need.

Caregiver tip: When scheduling, explain the rider’s actual needs clearly.

Tell Modivcare if the person uses a wheelchair or walker, cannot safely get to the curb, needs an escort, has a language barrier, or has difficulty traveling alone. Do not wait until the vehicle arrives to mention an accommodation.

Services or Support Offered

MATP may provide transportation through shared rides, vans, taxis, accessible vehicles, bus passes, public transit reimbursement, or mileage reimbursement, depending on the person’s needs and the trip.

The Pennsylvania Department of Human Services says MATP can be used for healthcare services paid for by Medicaid, including doctors, dentists, psychologists, psychiatrists, drug and alcohol treatment providers, pharmacies, hospitals, testing facilities, and medical equipment suppliers.

For Philadelphia, Community Behavioral Health notes that MATP can be used for Medical Assistance-covered services, including behavioral health care, mental health treatment, drug and alcohol treatment, physical therapy, occupational therapy, and pharmacy trips.

Eligibility, Cost, or Scheduling Notes

The rider must receive Medical Assistance and have an unmet transportation need. MATP transportation must be for Medicaid-covered healthcare.

In Philadelphia, contact Modivcare to register or schedule. Have the rider’s ACCESS card number, date of birth, phone number, pickup address, appointment address, appointment time, provider name, provider phone number, mobility needs, and escort needs ready.

MATP generally picks riders up at the curb. If the rider has a disability or limitation that keeps them from getting to the curb, MATP must provide door-to-door service when the need is medically verified.

Questions You May Want to Ask

– Is my loved one eligible for Philadelphia MATP through Modivcare?
– Does this trip qualify as a Medicaid-covered healthcare service?
– How much advance notice is required?
– What information is needed to schedule the ride?
– Can the rider bring an escort?
– Can the rider bring a wheelchair, walker, oxygen, or other equipment?
– Is curb-to-curb or door-to-door transportation appropriate?
– What medical verification is needed for door-to-door service?
– What happens if the appointment runs late?
– Who should we call if the ride is late or does not arrive?
– Are urgent medical rides handled differently?
– Can pharmacy trips be covered?

Service Area

This listing is for Philadelphia County MATP through Modivcare. Other Pennsylvania counties may use different MATP providers. Families outside Philadelphia should contact their county MATP office.

Why This Listing Is Included

This listing is included because transportation can stop people from getting medical care, even when the appointment itself is covered. MATP may help Philadelphia Medical Assistance recipients get to covered healthcare when they have no other reliable option.

For caregivers, the key is to schedule early, explain the rider’s needs clearly, and confirm whether the trip is covered before the appointment day.

Last Reviewed

Last reviewed: August 2026

Information can change. Contact Modivcare, Pennsylvania DHS, Community Behavioral Health, or the rider’s health plan directly to confirm current eligibility, scheduling rules, covered destinations, pickup assistance, escort rules, and urgent ride procedures.